Friday, August 7, 2009

Teens Don’t Tweet

Want to reach the under-25 demographic? Don’t use Twitter.

So says a recent report from The Neilsen Company. In his blog, David Martin, vice president of primary research, said, “Twitter’s footprint has expanded impressively in the first half of 2009, reaching 10.7 percent of all active Internet users in June. Perhaps even more impressively, this growth has come despite a lack of widespread adoption by children, teens, and young adults. In June 2009, only 16 percent of Twitter.com website users were under the age of 25. Bear in mind persons under 25 make up nearly one quarter of the active US Internet universe, which means that Twitter.com effectively under-indexes on the youth market by 36 percent.”

twitter_by_age

My take on it is that teens don’t need Twitter because they text, which fulfills the same function for them. Sure, older adults text too, but it’s not as firmly embedded in our communications culture. And even though Twitter is growing by leaps and bounds, how many new users keep using Twitter? That’s a bigger question, one which Martin addressed in April. That Neilsen report found that Twitter’s retention rate is between 30-40%, compared with MySpace and Facebook’s 60-70% retention rate during their growth phases.

 

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Monday, July 27, 2009

Twitter 101

Twitter 101 for Businesses

If your organization is new to Twitter, or you’re still trying to decide if you want to join the Twitterverse, then Twitter’s new Twitter 101 for Business guide is for you.

What exactly does Twitter do for business? According to the guide, ” As a business, you can use it to quickly share information with people interested in your company, gather real-time market intelligence and feedback, and build relationships with customers, partners and other people who care about your company.”

Featuring sections such as Getting Started, Learn the Lingo, Best Practices, Case Studies, and Other Resources, it’s a useful primer for anyone who wants to enhance their Twitter presence. If you’re truly new to Twitter, the included PowerPoint presentation is a good visual aid to understanding how it all works.

Is Twitter for you? If you’re looking for a real-time, immediate way to communicate with your customers, then yes. It does require time and effort — regular monitoring and active participation are the keys to Twitter success. But it can be very rewarding, as the Case Studies in the guide show.

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Monday, July 13, 2009

Expand Your Twitterverse

Looking for a little variety in your Twitterverse? Check out this blog post from the Washington Post, which lists business and government leaders whose tweets you might want to follow.

Who do you like to follow? Are you following anyone who is a model of using Twitter to help communicate a brand? Share!

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Monday, July 13, 2009

A Twibe of One

logoSo, what do you like to do in those few hours a week you’re not at work? Garden? Bake bread? Tie-dye your own shirts? Follow Phish? (I think those two might be related.)

No matter what you enjoy, there’s probably a Twibe for you. I suppose groups of like-minded Twitters getting together was inevitable…of course, this is another client that begs the question, when is Twitter going to get its act together and enable more functionality?

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